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Shipping methods
Zippolook.com uses Hong Kong Speedpost for all international orders. After order is processed and cleared please allow about 14-20 days for arrival of product.
All goods would be delivered in Hong Kong about 14 days, Taiwan & China about 17 days and in other countries about 20 days of acceptance of your order.
Shipping rates
You can review the breakdown of the total sales cost, including the final shipping cost when you proceed to the checkout section of the PayPal or our merchant account process.
We will charge HK$15 per order for postage in Hong Kong region. For other countries (including Taiwan & China), we will charge HK$30 per order for postage.
Returns
If for any reason you have to return any product please email us for assistance. All refunds or replacements will be dealt with expediently. Replacements, whenever possible, will be dispatched upon receipt of the original faulty item. In the event you have to return any item whether faulty or not, it is the customer's responsibility for the safe return of all goods purchased from along with all documentation, receipt of purchase and original packaging. |